t999's Privacy Policy —
Your data is our responsibility

t999 collects certain information to maintain service quality and manage your account. We only collect information that is necessary to provide the service.

1.1 Registration and identity information

• Full name and date of birth (for age verification — only users aged 21 and above may register)
• Mobile number and email address
• Password (stored in encrypted form — never kept in readable form)
• National ID card or passport number (when identity verification is required)

1.2 Financial information

• bKash, Nagad, Rocket mobile banking numbers
• Bank account details (for bank transfer transactions)
• Transaction history — records of deposits and withdrawals

1.3 Automatically collected information

• IP address and browser type
• Device information (operating system, screen resolution)
• Time spent on the site and pages visited
• Data obtained from cookies and similar tracking technologies

t999 uses collected information only for the following legitimate purposes:

• Account management: For registration, login, identity verification and account security.
• Financial transaction processing: To confirm deposits and withdrawals and to prevent fraud.
• Customer support: To assist our 24/7 support team in resolving your questions or issues.
• Legal compliance: To comply with applicable laws and regulations and to conduct anti-money laundering (AML) checks.
• Service improvement: To conduct analysis that improves site performance and user experience.
• Security assurance: To detect unusual activity and respond to account security threats.
• Responsible gaming: To identify patterns of excessive gambling and to provide support to users.

We do not sell your information to third parties. Your information is not shared with any external party except in the limited circumstances described in Section 4 below.

t999 uses cookies to keep the website functioning properly. Cookies are small text files stored in your browser.

Types of cookies

• Essential cookies: Required to maintain login sessions and ensure the site's core functionality. These cannot be disabled.
• Performance cookies: Collect anonymous data to understand which parts of the site are used most.
• Functionality cookies: Used to remember your preferences, such as language selection.

You can manage cookies by changing your browser settings. Please note that disabling certain cookies may cause some site features to stop working correctly.

t999 may share information with third parties only in the following limited circumstances and under strict safeguards:

• Payment processors: bKash, Nagad, Rocket and bank transfer providers receive only the minimum information needed to complete a transaction.
• Identity verification services: To meet legal obligations and confirm age verification (21+).
• Law enforcement agencies: When required by a court order, legal obligation or protective necessity.
• Game software providers: To deliver gaming services — such as Pragmatic Play, Evolution Gaming, Spribe, JILI — only the relevant session data is shared.

We have data processing agreements with all third-party providers to ensure they handle your information with the highest level of protection.

t999 uses industry-standard technology to keep your information secure:

Technical safeguards

• SSL (Secure Socket Layer) encryption: All data transfers are conducted through encrypted channels.
• Encrypted database: Stored information is protected through encryption.
• Two-factor authentication: An additional security option for your account.
• Firewall & intrusion detection: Active monitoring to prevent unauthorised access.

Data retention period

We retain your information only for as long as necessary:

• Active account data is retained until the account closure date.
• Financial transaction records are kept for the period required by legal obligations.
• Inactive account data is deleted as needed following a regular review.

However, in cases of fraud, anti-money laundering investigations or legal disputes, relevant information may be retained for a longer period.

t999 recognises and respects the following rights regarding your information:

• Right of access: You have the right to ask what information we hold about you.
• Right to rectification: You may request that any inaccurate information be corrected.
• Right to erasure: In certain circumstances you may request that your information be deleted, though this may not be complete where legal obligations apply.
• Right to restrict processing: You may ask us to limit the use of your information for specific purposes.
• Right to portability: You may request your information in a structured, easily readable format.
• Right to object: You may object to certain types of processing of your information.

t999 strictly provides its service only to users aged 21 and above. We do not intentionally collect or store the information of any person under the age of 21.

If we become aware that a person registered using a false age and is under 21, that account will be closed immediately and the associated information will be deleted. Any funds in the account will be handled following the applicable legal process.

If a parent or guardian suspects their child is using our service, please contact [email protected] immediately.

t999 primarily serves the Bangladesh market. For technical reasons, some data may be stored or processed on servers outside Bangladesh.

For any such international transfer, we ensure that:

• The destination country or organisation maintains adequate data protection standards.
• Protection is ensured through data processing agreements.
• The volume of data transferred is kept to the minimum necessary level.

t999 reserves the right to update this privacy policy as needed. For any significant change, we will:

• Update the revision date on this page.
• Send a notification to registered users at their registered email or mobile number.
• Post a notice of significant changes on the site's main page.

Continuing to use the service after a change is made will be considered acceptance of the updated policy terms. We therefore recommend reviewing this page regularly.

If you have any questions, concerns or complaints about this privacy policy, please contact us. The t999 support team is available seven days a week, around the clock, to assist you in both Bengali and English.

For data protection requests, please write "Privacy Request" in the subject line of your email so we can respond promptly.